Useful Info/Legal

YOUR FINANCIAL PROTECTION WITH ABTOT & ATOL

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Rowley K, Rowley J, Earnshaw M and R&T Tours Transport Limited t/as R&T Tours (5012), and in the event of their insolvency, protection is provided for:
• non-flight packages. ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Rowley K, Rowley J, Earnshaw M and R&T Tours Transport Limited t/as R&T Tours.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call ABTOT’s 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made ATOL number 5873.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website.

Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Child Protection R&T Tours follow FA guidelines on Child protection. All tournament directors and tournament personnel are vetted. All participating clubs should have child protection policies in place and members of their party should be checked.

We recommend travel insurance be arranged in respect of all tours, irrespective of the duration or destination.

We no longer arrange Insurance for our clubs and would suggest that you find a suitabvle policy to cover your team.

 

 

 

COOKIES IN USE ON THIS SITE

COOKIES AND HOW THEY BENEFIT YOU

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

GRANTING US PERMISSION TO USE COOKIES

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

WEBSITE FUNCTION COOKIES

We use cookies to make our website work including:

  • Remembering your search settings

There is no way to prevent these cookies being set other than to not use our site.

THIRD PARTY FUNCTIONS

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

  • Google

Disabling these cookies will likely break the functions offered by these third parties

SOCIAL WEBSITE COOKIES

So you can easily like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

VISITOR STATISTICS COOKIES

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

TURNING COOKIES OFF

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

R&T Tours is the trading name of R&T Tours Transport Limited (UK company registration number: 03688545) with its registered office at 1386 London Road, Leigh On Sea, Essex, England, SS9 2UJ and its officers and employees collect personal information provided by users of this site (e.g. email names and addresses etc.) which are stored on our cloud server. We do not intend or wish to receive or store personal details of any person under 18, so if you are under 18 please ask your parent or guardian to access and use this website instead of you. We have an obligation to contact you from time to time to ensure that the information is up to date, unless you “opt out” as set out below. Please ensure that any information you log onto this Website is accurate at all times.

You may ask us to delete your information at any time. If you wish to receive further information about how we store or use your information, please contact pauline.earnshaw@rttours.com. We use this information for our own purposes to try to improve our service to you and we do not sell it or transfer it to others. You have the right to opt out of this by sending an email to pauline.earnshaw@rttours.com, but if you do then we will not be able to use your contact details.

These are available to download from the Helpful Documents section for the 2022 to 2023 season.